Track Order
Track Your Order – Metrolight Store
Track your order easily using the tracking number we emailed you after your package was shipped.
🔍 Enter Your Tracking Number Below
(If you’re using a tracking app like 17TRACK / Parcel Panel / Track123, paste the tracking widget here.)
Example if using Track123 or similar:
👉 Add the embed code here
(If you want, I can generate this for you.)
✅ Where can I find my tracking number?
You will receive your tracking number via email within 2–5 days after your order is shipped.
Check your:
- Inbox
- Spam / Promotions folder
- The email used during checkout
✅ Tracking Not Updating?
Don’t worry — this is normal.
Tracking information may take 2–5 business days to appear in the carrier’s system, especially during:
✅ Weekends
✅ Holidays
✅ High-volume seasons
✅ Didn’t Receive a Tracking Number?
If it has been more than 5 days since your order was placed:
📧 Email us at: support@metrolightstore.com
Include:
- Your name
- Order number
- Email used for checkout
We will resend your tracking details.
✅ Package Shows “Delivered” But You Didn’t Get It?
Please check:
✅ Mailbox
✅ Front door / Porch
✅ With neighbors
✅ With local post office
If you still can’t locate your order, contact us and we will help investigate.
✅ Need More Help?
Our support team replies within 24–48 hours.